Payless Consumer reviews, ratings and stories about Payless rental car.

  • Overall 32121
  • Service 21321
  • Inventory 32121
  • Value 32121

Bottom Line:

Pay less money, get less quality, service and value. Pretty simple really. Look out for the scare tactics at the rental counter and read all the fine print (hint, bring a coffee and a comfy chair).

Praised For:

  • Pay less than the competition
  • Short lines

Common Complaints:

  • Get less than the competition
  • Ride customer service
  • Read the fine print
  • Scare tactics and rude sales pitches

Latest Complaints About Payless

  • Hiked My Rate After a Late Flight reviewed 09/27/11

    My plane was delayed and it forced me to arrive late at the Payless rental desk. As I was running through the terminal I was convinced it wouldn’t be a problem because I had a **documented...

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    • Overall 21321
    • Service 14321
    • Inventory 14321
    • Value 21321

  • Long Wait, But Not Bad reviewed 09/07/11

    I travel a lot for business and got a good coupon to try and rent from Payless. I had to wait a long time in line and for my car. Once my car arrived it was a little dinged up and smelled like...

    read full story →

    • Overall 32121
    • Service 32121
    • Inventory 32121
    • Value 43211

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Approval Rating

A total of 6 people have voiced their opinion and 17.5% of them approve of {title}.

17.5% needle

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About The Site

What: RentalCarComplaints.com is a free resource for information about rental car companies from the people who have dealt with them.

Why: The site was born out of frustration. At some point nearly all of us have to rent a car and more often then not it's a miserable experience. Long lines, rude customer service, hidden charges. It doesn't have to be like this.

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