Avis Consumer reviews, ratings and stories about Avis rental car.
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Bottom Line:
If you’re looking to get a good price but are scared of discount rental companies, Avis might be a good compromise. Most reviewers say Avis has lower prices, on average, than other large chains. Plus Avis offers unlimited miles, which might make it a good option if you’re planning on a lot of driving.
Praised For:
- Actually do seem to try harder
- Good customer service
- Low prices
Common Complaints:
- Expensive
- Charge more than initial quote
- Pushy with insurance
Latest Complaints About Avis
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DC adapter wasn't working reviewed 02/25/12
This may be minor to some, but I’d always like to have a DC plug ready and able to charge my phone in case of emergencies. Given the fact Avis bans the use of smoking in all their cars, I figured...
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- Jess Conner
- Minneapolis, MN
Kept Adding Holds To Our Account reviewed 11/17/11
When I rented from Avis, the “customer service” guy put a $200 hold on my bank account because I used a debit card (BIG mistake by the way, use a credit card always!). But it wasn’t just one $200...
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- Adam Hoya
- Cleveland, OH
Damage Scam reviewed 09/23/11
My car was in the shop and I didn’t have rental insurance, so I shopped around for the best deal. I work from home so I didn’t need anything fancy, just a sedan to pickup groceries or in case of...
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Try to Use Them Whenever I Can reviewed 09/07/11
I’ve had a few bumps in the road with Avis, but I always come back to them because at the end of the day they’re one of the easiest companies to deal with. They’re pricy, but the customer service...
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Crooked Crooks reviewed 07/25/11
A woman driving an Avis rental car caused an accident with my SUV. Not only was Avis’ insurance representatives impossible to work with, but they did not want to provide me with a rental car...
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