Ace Consumer reviews, ratings and stories about Ace rental car.

  • Overall 43211
  • Service 43211
  • Inventory 43211
  • Value 54321

Bottom Line:

ACE may not be the best known player in the rental car industry, but according to a recent study by J.D. Power and Associates it is the best in the rental car class. ACE received particularly high marks for its prices and shuttle service. More information from the 2011 North America Rental Car Satisfaction study.

Praised For:

  • Prices
  • Shuttle Service

Common Complaints:

  • Not many locations

Latest Complaints About Ace

  • Meh, Average I Guess reviewed 11/18/11

    I’ve had some really good and really bad car rental experiences; Ace rental car was right int he middle. That’s a good thing, I suppose, because I have no **major** complaints. However:

    * The...

    read full story →

    • Overall 32121
    • Service 32121
    • Inventory 32121
    • Value 43211

  • More Locations Please! reviewed 11/17/11

    I haven’t had any real problems with Ace, I just wish they had more locations! Come to the East Coast!!

    • Overall 54321
    • Service 43211
    • Inventory 43211
    • Value 54321

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What: RentalCarComplaints.com is a free resource for information about rental car companies from the people who have dealt with them.

Why: The site was born out of frustration. At some point nearly all of us have to rent a car and more often then not it's a miserable experience. Long lines, rude customer service, hidden charges. It doesn't have to be like this.

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