Rental Car Companies Sorted by customer approval rating

The graph below shows approval rate of each company as voted on by users of this site. Click on the bar or company name below for more information.

List of Rental Car Companies

A list of the most infamous rental car companies along with their average consumer reviews. Click the "Full Company Profile" button to see a more detailed breakdown and a list of complaints and stories about that company.

  • Ace Rental Car:

    ACE may not be the best known player in the rental car industry, but according to a recent study by J.D. Power and Associates it is the...

    Overall Average:

    43211

    More Info →

  • Advantage Rental Car:

    Oh Advantage Rental Cars, we want to love you with your low prices and shiny cars. But it's your unpleasant customer service and shady...

    Overall Average:

    21321

    More Info →

  • Alamo Rental Car:

    If you’re looking for cheap prices, good deals and discounts and a wide selection of vehicles, you might find that Alamo is for you. Talk...

    Overall Average:

    21321

    More Info →

  • Avis Rental Car:

    If you’re looking to get a good price but are scared of discount rental companies, Avis might be a good compromise. Most reviewers say...

    Overall Average:

    32121

    More Info →

  • Budget Rental Car:

    Budget is often praised for their easy-to-use website which makes reservations a breeze and even comes in handy when searching for deals....

    Overall Average:

    21321

    More Info →

  • Dollar Rental Car:

    The company says that "the foundation of Dollar Rent A Car is built on a philosophy of exceptional customer service." Yet nearly every...

    Overall Average:

    21321

    More Info →

  • E-Z Rental Car:

    We promised ourselves we wouldn't take the low road and say how it's "E-Z" to see how bad of a company this is to deal with, but who were...

    Overall Average:

    32121

    More Info →

  • Enterprise Rental Car:

    The largest rental car company in North America, they are infamous for two things: "picking you up" and "damage scams". Many people claimed...

    Overall Average:

    32121

    More Info →

  • Fox Rental Car:

    Definitely not one of the "big players" in the rental car market, Fox rent-a-car has received some mixed reviews. Some people have had...

    Overall Average:

    32121

    More Info →

  • Hertz Rental Car:

    It's a tough call on how to evaluate Hertz. First and foremost, know that you're going to pay a lot to rent from them because of their...

    Overall Average:

    32121

    More Info →

  • National Rental Car:

    National has a reputation for good cars and a pro "pick up at one location, drop off at another" policy. The problem seems to be the rental...

    Overall Average:

    32121

    More Info →

  • Payless Rental Car:

    Pay less money, get less quality, service and value. Pretty simple really. Look out for the scare tactics at the rental counter and read...

    Overall Average:

    32121

    More Info →

  • Rent-a-Wreck Rental Car:

    The ultimate "know what you're getting into" company. This is the no-frills, no guarantees agreement that some people are looking for. You...

    Overall Average:

    21321

    More Info →

  • Sixt Rental Car:

    The strong, mysterious type. Mother always told me to stay away, but there's something so intriguing about their marketing. It's so shiny!...

    Overall Average:

    21321

    More Info →

  • Thrifty Rental Car:

    We like Thirfty's website and many customers are impressed with their booking and drop-off options, but that's where the niceties stop....

    Overall Average:

    21321

    More Info →

  • U-Haul Rental Car:

    A favorite of college students across the country to move their futons cross-town, U-Haul advertises low prices to get you in the door....

    Overall Average:

    21321

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  • U-Save Rental Car:

    Let's take a look around the web at the titles of reviews of U-Save: "Shady business practices", "Worst rental experience ever", "Liars and...

    Overall Average:

    21321

    More Info →

About The Site

What: RentalCarComplaints.com is a free resource for information about rental car companies from the people who have dealt with them.

Why: The site was born out of frustration. At some point nearly all of us have to rent a car and more often then not it's a miserable experience. Long lines, rude customer service, hidden charges. It doesn't have to be like this.

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